P·R·S “ I am very
satisfied with PRS. I would recommend this service to any healthcare
office. My office has seen a definite increase in kept appointments and the
reduction of office staff workload is an added bonus.” -
John Robinson, MD 330.733.4031
Free 2 week Trial !!
What is
P·R·S?
Contact us for your Free 2 week Trial
Professional telephone reminder services for Healthcare providers


What is P·R·S ?
P·R·S has been developed and designed specifically to provide
an affordable and highly effective service for Healthcare providers, like you,
who need to communicate with their patients by telephone.
Using the latest “CHEETAH™
state
of the art” computer telephony and message delivery systems, your patients
receive friendly, informative, completely natural appointment reminder
messages.
Easy to use, no system to buy or learn.
P·R·S is a service to
you, not a system. There is no expensive equipment to install, no new software
program to learn. In fact, all that is
required from you is a faxed or e-mailed list of patients to be contacted, with
the dates and times of their appointments - No internet connection or computer
to log into, no formatting changes – just your everyday list printed out or in a computer file.
Customized,
flexible, HIPAA compliant.Messages are tailored for your own use, even recorded using your own voice. Requesting patient ID can ensure patient confidentiality and HIPAA compliance, either as touchtone responses to a pre-recorded question, or by beginning the reminder call with a “live” agent.
For more information on HIPAA
compliance from the US Dept. of Health and Human Resources, when making appointment reminder
calls, click
here.
If the patient is unable
to keep the appointment, wants to re-schedule or has other questions, selecting
a button on their phone immediately transfers the call to your office. Every day, a
detailed report showing patients contacted, calls made and appointment
cancellations is e-mailed or faxed to your office for further processing or
rescheduling.
What
will P·R·S do for you?
·
Increase your Revenues
Studies have shown using P·R·S decreases no-show appointments
by an average
of 5 per week.
Moreover,
immediate notification of cancelled appointments allows another patient to be
scheduled into the open timeslot.
·
Reduce front-office workload
Typical medical office staff are very
busy and patients’ appointment reminder calls are very time-consuming. Of
necessity, appointment reminder calls
are quite often given low-priority, at the end of the business day.
Not just for
appointment reminder calls: ü Patient care
follow-up calls ü Provider change of address/coverage ü Medication bulletins and notifications ü New patient
greeting calls ü Overdue
account notification

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